Rates & Bookings


  • Payment can be made via credit card/EFTPOS or cash at the time of collection;
  • A minimum 2 night charge applies for all bookings;
  • No fee is charged for the departure day unless collection is between 4 and 6pm  (a $12 late checkout fee per guest);
  • A deposit is required for all bookings during peak periods (Christmas, Easter, School Holidays & long weekends) and bookings of 10 or more nights;
  • Please note cats are never housed with those from another family.

Cancellation Policy

Catshack relies on reservations being honoured by our guests, or adequate notice given of any changes.  Accordingly, the following applies:

  • Deposits are non-refundable if less than 2 weeks notice of a change or cancellation is provided;
  • During peak periods, the entire length of the booking is charged even if guests are delayed in arriving or are collected early.

** Catshack reserves the right to request non-refundable deposits in some circumstances.


1 Cat

$25 per night

2 Cats (housed in one family room)

$40 per night

3 Cats (housed in one family room)

$57 per night

4+ Cats (housed in one family room)

Please contact us for a personalised quote.

  • A 10% discount applies to all bookings over 30 nights’ duration.


Please use the calendar below to see if there are any vacancies at Catshack.

  • The dates in red indicate we are solidly booked;
  • Dates highlighted in orange indicate limited vacancies, and
  • Green dates indicate availability (in some cases this may be limited to single rooms).

Catshack Availability

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 Reservation Form

New guests: Please use the on-line form below to send a Reservation Request.  We will email a confirmation quote within 24 hours.  If your email is a hotmail, gmail or live account, please check your ‘Junk’ box for our email.

Existing clients:  Please use the email link to request your booking dates (to save the need for filling out the form below with information already collected by Catshack).

A quotation for accommodation will be emailed by Catshack as confirmation of the booking.

Catshack Reservation
This form is intended to capture the information required to make a booking. To enable us to provide the best possible care, please provide as much information as you can.
*** Human Details ***
Please provide both home and mobile phone numbers if applicable.
If you will be overseas for the duration of the boarding dates, please provide an emergency contact within Australia (including name and contact number).
Please advise the date of arrival
Please advise the date of collection
*** Guest Details ***
The more information we have about your fur-kid(s), the more prepared we can be to ensure they have a lovely holiday here with us at Catshack, so please provide as much detail as possible.
Please let us know if your cat is timid or outgoing, etc. so we can select the most appropriate place for them in the facility.
Please advise of any past or present medical conditions / surgeries and any medication administration required (including any past history of cat flu).
Vaccinations must have been administered within the last 12 months and the vaccination certificate MUST be presented upon arrival to Catshack.
If one of our existing clients recommended us to you - please provide their (full) name so we can offer them a discount on their next booking as a thank you 🙂